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You can now enjoy a complimentary Lancôme consultation from the comfort of your own home. With our live video consultations, you will be able to have a 1:1 beauty consultation, gifting consultation or after-care service with one of our skincare experts on Microsoft Teams. If you have a busy schedule or are unable to make it to one of our Lancôme stores, then this is perfect for you. Simply choose your Lancôme beauty advisor and a time convenient to you.


Ask the Expert

Our Experts are on hand to answer all your beauty questions! Not sure about a certain product, need advice for a special gift or want to learn a couple of beauty insider tips and tricks to revamp your routine? Book in a for a quick and easy 10-minute consultation with our pros to get up to speed on what you want to know.

(10- 15mins)

Makeup Consultation

Looking online and not sure how to pick out your perfect shades? Or needing some application tips on how to apply your products? Our Pro artists are on hand to chat all things makeup... Book in for a complimentary 30min 1:1 consultation to have all your questions answered, including bespoke product recommendations and application techniques to suit you.


Skincare Consultation

Looking for a new product to add into your existing routine? Or wanting to address a specific skincare concern? Our experts are available to guide you through a tailored regime or simply give you advice on tweaking your current routine to ensure your getting the most out of your products and your skin... because even during lockdown we still want the glow!


Interactive 1:1 Masterclass

Always wanted to master a particular makeup technique? or simply wanting to understand how to apply the basics? Why not try our 1:1 masterclass… during the bespoke consultation our pro artist will take you through a step by step application of either skincare or makeup sharing tips and tricks that are personalized just for you!

(30 mins)


Marek Hegli

Lancôme Beauty Expert: since 2014

Marek’s Speciality:

Marek has a wealth of beauty experience across both makeup and skincare and is the pro when it comes to creating flawless natural complexions. Get his top tips on how he uses makeup to help you look and feel your best self.

Favourite Product:

Teint Idole Ultra Wear Foundation

Fortunato Benavoli

Lancôme Beauty Expert: since 2013

Fortunato’s Speciality:

Fortunato always knows how to bring out his clients best features. With experience across fashion, beauty and television he is our “go to” beauty guru.

Favourite Product:

L'Absolu Rouge Ruby Cream

Georgios Tsantirakis

Lancome Beauty Expert: since 2017​​

Georgios’s Speciality: ​

Georgios describes his signature makeup look as ‘Glamtural’ glamourous yet natural. His favourite product to work with is foundation, choosing the right tones he can perfect and contour anyone’s complexion. Enhancing his client’s skin and boosting their confidence is a win win in his eyes.​​

Favourite Product: 

Teint Idole Ultra Wear Nude

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