Safety and Privacy
You have reached the UK website and although our products are sold worldwide, we are unable to assist with inquiries from outside the United Kingdom. You can only order products from the website in the country in which you reside. We do not offer an international product online mail order service at this time.
All payments must be made immediately over the Internet. Unless the server is unavailable, you may pay with a credit or debit card. Visa and MasterCard cards are accepted.
You will need to enter:
- the card number,
- the expiry date,
- the name of cardholder,
- the name of cardholder,
- the 3-digit safety code on back of card (Visa and MasterCard only).
Banking transactions will be carried out in a secure manner by the Cybersource Internet Payment banking group.
As part of the fight against online fraud, information concerning orders will be checked by L’Oréal's designated payment partner: Cybersource Internet Payment banking group.
Should you have any enquiries phone 0800 917 1842 (Monday-Friday: 9.00am - 5.30pm; Saturday: 9.00am - 12.00pm) or email us using our Customer Care contact form.
Read our full Privacy Policy.
We at Lancôme are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. If you would like to get in touch with us you can do so by contacting Lancôme Customer Service on 0800 917 1842 (Monday-Friday: 9.00am - 5.30pm; Saturday: 9.00am - 12.00pm) or email us using our Customer Care contact form.
