Receive free UK standard delivery on all online orders.
Whilst we will always endeavour to get your delivery to you within the nominated time period, please note there may be a delay over periods of high demand (e.g. Black Friday and Christmas)
Saturday* Delivery, order by 12PM on Friday: £9.95 - 1 day
Next Day* Delivery, order by 12PM: £6.95- 1 day
Standard Delivery, 3-5 business days: FREE - 3 - 5 business days
Standard Delivery Times
Domestic shipping: Orders shipped via USPS. Order by 12 pm PST for your order to arrive in 3-5 business days.
PO Boxes: Standard delivery within 3-5 business days.
APO Boxes: Standard delivery within 6-10 business days.
* Please allow 2 working days for delivery if ordered after 12pm | Excludes certain areas
Your order will be processed by the logistics centre located in Nottingham, then dispatched by DPD.
Shipping exclusions: unfortunately we cannot ship orders to the republic of Ireland, Channel Islands or Isle of Man.
Orders for which a P.O box delivery address has been chosen cannot be processed and deliveries will not be made to these addresses.
Your order will reach you within 3 - 5 working days, aside from severe weather conditions and exceptional circumstances. Some areas of the UK, such as remote parts of Northern Scotland may take longer.
Please note that for delivery to Northern Ireland, Scottish Highlands, Islands, Aberdeen and other rural areas an extra working day needs to be taken into account for the above delivery options. For these areas, delivery by the “next working day delivery” option will be on the third working day.
If you wish to send a gift, choose the products and add them to your basket. When you are on the checkout page, you can select gift wrapping You can then send your order to another recipient. On the page "order summary and checkout", tick "new shipping address" and fill in the fields reserved for the desired delivery address.
Complimentary gift wrapping is not available for our Gift Sets as they already come in luxury Lancôme packaging.
For questions regarding a product enquiry or in-store purchase please contact
UKConsumerAdvice@loreal.com
