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What are they?


A cookie is a small file that a website transfers to the cookie file of the browser on your device so that the website can remember who you are.


We use cookies to help you navigate our website efficiently and to perform certain functions, including site traffic analysis. Cookies may also recognize you on your next log-in and offer you content tailored to your preferences and interests. Cookies do not compromise the security of a website.


Some cookies can collect personal information, including information you disclose like your username, or where cookies track you to deliver more relevant advertising content. For further details on how we use your personal information, please see our Privacy Policy.


There are two types of cookies on our sites – “session” cookies that are temporary cookies that remain on your browser only while you’re on our site, and “persistent” cookies, that remain on your browser for much longer.


Do I want to stop them?


Many cookies are used to enhance the usability or functionality of a website; therefore disabling cookies may prevent you from using certain parts of this website. We explain the cookies we use in the table below and give you a button by which you can block the optional cookies.


If you do not make either choice then you will be treated as having accepted all cookies on this site. You can change your mind in subsequent visits and use the buttons below to change your cookie status for our site.


If you wish to restrict or block all the cookies which are set by our website (which as we say may prevent you from using certain parts of the site), or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. For more information go to www.aboutcookies.org


Which cookies are being used on this site?


We use four different types of cookies on this site – those that are strictly necessary for the website to function, functionality cookies, performance/analytics cookies, and targeted/advertising cookies.


Strictly Necessary cookies: These are cookies that are essential for our website to work correctly. They may be required for system administration, to prevent fraudulent activity, or for a shopping cart function. These cookies cannot be switched off.


Functionality cookies: These cookies are used to enhance and simplify your user experience. For example, they may remember information about previous choices you have made, remember your password, or allow video or social media content to be properly viewed on the website. You can opt out of functionality cookies using the function below.


Analytics and Performance cookies: These are used for internal purposes to help us understand how you interact with our site, so we can provide you with an improved user experience e.g. to assess the performance of our website, or to test different design ideas for the website. We may work with third parties to perform these services for us, so these cookies may be set by a third party. You can opt out of these cookies using the function below.


Targeting and advertising cookies: These cookies are used to deliver relevant and tailored content (including advertising content) to you, and also to evaluate the effectiveness of that content. This content may be delivered on our websites, or on a third party website. We often work with third parties to deliver this content, so some of these cookies may be set by a third party. You can opt out of them using the function below. You can also opt out of targeted advertising by clicking on the “Ad Choices” logo on our advertising, or at http://www.youronlinechoices.com/uk/your-ad-choices. Note however by opting out of these cookies you do not opt out of receiving advertising content altogether; you will instead receive general content that does not take into account your interests and preferences.


We also use web beacons in combination with cookies.


Where we work with third parties, they may set cookies to deliver the services that they are providing (e.g. tailored advertising). We make every effort to identify these cookies and detail them below, so that you can choose to opt out.


Additional cookies managed by third parties:


a) Social network icons. On our website we may use social networking icons and sometimes embed video content from websites such as YouTube. As a result when you visit a page with content embedded from for example YouTube or click on a social network icon it will take you to a link to that social site which will present you with cookies from that site. We do not control the dissemination of these cookies and you need to check with the applicable third party website for more information.


b) Flash cookies. L’Oréal uses Flash files to deliver part of its content, such as Video Player, throughout the site. To improve user experience Local Shared Objects – or flash cookies as they are commonly known – are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored in your terminal much in the same way as cookies are, however it is not possible to manage them at browser level in the same way.
How to disable Flash Cookies - the adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like www.loreal.co.uk or for all websites – see www.adobe.com/products/flashplayer/security for details. Restricting the use of Flash cookies may affect your enjoyment of this site.


If you wish to change you cookie settings, please use the function below:


Cookie and status Name Purpose
Cookie Acceptance (necessary) CookiesAccepted Records if you have accepted the use of cookies on the website. It does not contain any user information. This cookie remains on your computer after the session has closed.
Session ID (necessary) ONDEMANDAUTH Required to navigate from one page to another and to maintain the login/logout information during your visit. It collects information in an anonymous form by using a unique identifier. Expires after 20 minutes of inactivity or when you end your session.
Basket Cookie (necessary) AdditionalParams Used to store the number of items and total cost of the basket when you are internet shopping with us. It collects information in an anonymous form by using a unique identifier. Expires when you end your session.
Cybersource payment cookies (necessary) JSESSIONID BIGipServerorderpage When you are internet shopping with us these two cookies work in relation to the secure payments aspects of the transaction and collect information in an anonymous form using a unique identifier. JSESSIONID expires when you end your session and BIGipServerorderpage expires after two hours.
Banner view (necessary) onetime Records whether you have been shown the cookie alert banner so as not to show it to you again. It collects information in an anonymous form using a unique identifier. This cookie remains on your computer after the session has closed.
Offers (optional) onetimehomepage Records whether you have been shown the exclusive offer popup on the home page so as not to show it to you again. It collects information in an anonymous form using a unique identifier. Expires when you end your session.
User Authentication (optional) UserAuthentication Contains your country code and an anonymous unique identifier used during your previous visit to personalise the content of this website. This cookie remains on your computer after the session has closed.
Google Analytics (optional) -utma
-utmb
-utmc
-utmz
These cookies are used to collect information about how visitors use our site. They are placed on the site by Google, Inc an American Corporation. It collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. For more information visit http://www.google.com/intl/en/policies/privacy/
Doubleclick (optional) Doubleclick Cookie This cookie ensures that you can see Lancôme offers on carefully selected third party websites after you have left the Lancôme site. For more information or if you want to disable this cookie without removing the other optional cookies
please visit this link:
https://www.google.com/settings/ads/onweb#display_optout

This cookie expires after 60 days.
Chat: Last Visit (optional) LastVisit Records the date and time that you last visited a page with our Live Chat service enabled.
Live Chat: Last Invite (optional) LastInvite Records the date and time that we last sent you a Live Chat invite to improve your experience on lancome.co.uk
Live Chat: Never Invite (optional) NeverInvite Records your preference to not be contacted again to participate in a Live Chat session.
Live Chat: Aborted Time (optional) AbortedTime Records the time that your Live Chat session was aborted.
Live Chat: Last Interaction (optional) LastInteraction LastInteraction Records the date that you last engaged in Live Chat on lancome.co.uk
Live Chat: Chat Open (optional) ChatOpen Records whether you have an active chat session open or not. Expires after 2 minutes.
Google Analytics support(session cookie) bvgacef e.g. bvgacefRatingsAndReviews Creates an event the first time Bazaar Voice is loaded for a user.

Bazaar Voice Cookie
Feedback Submitted (session cookie) pfv_(ID)
rfv_(ID),rhf_(ID),rif_(ID)
qfv_(ID),qhf_(ID),qif_(ID)
cfv_(ID),chf_(ID),cif_(ID)
Identifies and remembers user provided feedback through voting on helpfulness, innappropriate and voting/flagging icons. Cookies expires after session has finished.

Bazaar Voice Cookie
Comment Submitted (session cookie) r-commented-(ID)s-commented-(ID) Identifies the reviews on which the user has commented in order to customise display highlighting these comments. Cookies expires after session has finished.

Bazaar Voice Cookie
Mobile Preferences(session cookie) displayTypePreferred(CODE) Records whether a user has indicated a preference for Mobile or Desktop version of landing pages through search engines. Cookies expires after session has finished.

Bazaar Voice Cookie
Analytics Session ID (session cookie) BVSID
BVBRANDSID
BVID
Allows internal Bazaar Voice analytics to be correlated to the same user browsing session for interactions across the Bazaar Voice network.
BVSID & BVBRANDSID Cookies expires after session has finished. BVID cookie expires after 18 months.

Bazaar Voice Cookie
C2013 Session Cookie (session cookie) Production: bvf_(client checksum) Staging: bvf_(client checksum)s Stores a session ID of the user after submission of a review. Cookies expires after session has finished.

Bazaar Voice Cookie
C2013 A/B testing cookie (session cookie) BVImpl{client site name} Stores user configuration for a/B testing. Cookies expires after session has finished.

Bazaar Voice Cookie
Submit In Progress(session cookie) prr-sip
qa-sip
sy-sip
cp-sip
Identifies a submission that is in progress, to enable maintaining of content in case of a refresh by the user.
Cookies expires after session has finished.

Bazaar Voice Cookie
Display state (session cookie) goto
scroll-to-story-id
bvReturnPosition
bvOpenedQ(CODE)
bvProfileActiveTab_(ID)
bvScrollPositionX
bvScrollPostitionY
bvScrollToElementID
bvScrollToElementOffset)
Cookies retain the state of display across pages and/or reloads to enable consistent user experience.
Cookies expires after session has finished.

Bazaar Voice Cookie
Memory mem Memory widget cookie used to track ordered list of products that a user has visited. Remains on computer for 365 days.

Bazaar Voice Cookie
Remember Me rm Identifies users who have chosen to remember their credentials. Is removed upon sign out, or after 365 days.

Bazaar Voice Cookie


CHANGES TO OUR PRIVACY POLICY


Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy and Cookies Policy.

Last updated: May 2016