My account

  • By creating a personal account, you will become a special Lancôme customer and will be able to benefit from exclusive Lancôme features:

    My favourite products
    Choose your favourite products.

    Make purchases at the online boutique 24-7
    Free shipping for purchases over £30.

    Samples
    Receive two free samples with every order over £30. You can choose them from a list provided by Lancôme during the order confirmation process.

  • Click on "My account" at the top of the page and fill in the registration form.

    • Change my personal information


      After entering your user name, go to the "My Lancôme" section by clicking on the "My Account" tab.

      - Then click "My personal information" or "Newsletter"
      - Then click "Change" to make the desired changes.
      - Save any changes to make sure they are taken into account.

      This page lets you check and amend your personal details at any time.

    • Delete my personal space


      If you wish to end the exclusive relationship we are offering you with Lancôme, all you have to do is send an e-mail using the form available in the customer service section found here.

    • I no longer wish to receive news from lancome.co.uk


      No longer want to receive the latest news from Lancôme?
      Click here.