Our commitment to quality
Lancôme is committed to guaranteeing first-rate service you can trust and impeccable quality.
Through Lancôme, you can take advantage of the most innovative products and obtain personalised advice through our beauty consultations.
Lancôme offers a full range of high-performance products with delightful textures, avant-garde active ingredients and subtle fragrances.
Over 2,500 researchers ensure ongoing quality control with several tests every day in our laboratories.
Lancôme makes a committed effort to answer to your e-mails within 2 working days.
Security - Confidentiality
Our website uses Secure Socket Layer (SSL) technology to encrypt personal and payment information before it is transmitted via the Internet, ensuring that it is kept confidential and secure.
The entire Lancôme website is protected by the latest technology.
We do not share or provide your information to any external organisation.
In line with the Data Protection Act, L'Oréal Luxury Products Limited is registered with the Information Commissioner's Office on the Public Register of Data Controllers. You have the right to access and rectify this data. To do so, send a letter to our customer service department at the following address:
L'Oréal Luxury Products
Lancôme
Customer Service
255 Hammersmith
RoadLondon W6 8AZ
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